Privacy Policy

1. What we collect

We collect only what is strictly necessary to run your bookings and reminders: business details, staff profiles, customer contact details (names, phone numbers, email), scheduled appointment records, and reminder channel preferences.

2. How we use your data

Your data is used solely to operate and deliver the booking and reminder service. We never sell, monetize, or rent personal data to advertisers or third parties. Necessary dispatches (e.g. sending SMS, Telegram or WhatsApp reminder notifications) are executed through secure, enterprise-grade telecommunication APIs.

3. Data retention & ownership

Appointment records and logs are maintained securely so your business accounts stay complete and tax-compliant. As a business owner, you have full sovereignty over your database and can request permanent deletion or export of customer records at any time.

4. Your rights under UK GDPR

Under the UK General Data Protection Regulation, both you and your clients maintain the right to access, rectify, or erase personal data. Requests can be submitted directly via our privacy contact channel.

5. Privacy enquiries

For privacy queries, data protection requests, or compliance documentation, email us at support@example.com.